We have made it easier for our customers to return items. In some circumstances, you may have to return ordered stones. We will happily take your ordered stones back within the time limit decided by Priya Grown Diamonds INC.
- You can return certified stones within 10 days from the invoice date.
- Melee and layouts and matching pairs can not be returned.
- Your credit card on file will be charged if you failed to return items within the time limit of the return policy.
- We will refund your order amount within 5 business days once we receive and inspect your returned items.
- For all goods not returned to PRIYA GROWN DIAMONDS, INC. by the 10th day after consignee’s receipt of the same, the goods will be considered sold.
- All goods are shipped to consignee F.O.B. New York.
- If consignee returns goods to PRIYA GROWN DIAMONDS, INC. by freight carrier, they will be insured for the full value of the consignment and PRIYA GROWN DIAMONDS, INC., will be named as the loss payee; shipping to PRIYA GROWN DIAMONDS, INC., will be paid for by consignee.
- No goods may be returned to PRIYA GROWN DIAMONDS, INC. by consignee, without prior authorization – PRIYA GROWN DIAMONDS, INC. shall have the exclusive right to refuse any shipments not authorized.
- If prior authorization is obtained, PRIYA GROWN DIAMONDS, INC., shall have the exclusive right to inspect any goods returned in an effort to ensure that what is returned is what was originally shipped to consignee by PRIYA GROWN DIAMONDS,
- Please CONTACT US if you have any other questions or concerns regarding the return policy.